What if i could suggest ways to amplify the impacts of pilot designs?
From “Good” to “Desirable”
How might we engage the community in the changing context?
Community engagement can facilitate the development of a long-term community vision.
Community engagement can take many forms. Examples include but are not limited to, community workshops, public meetings, public exhibitions, event tabling, walking tours, mixers, and online engagement. You may find it helpful to use Design Thinking Tool “Topic Cards” to engage various stakeholders early.
Regular co-creation exercises allow the POS to improve over time.
Incorporating exhibits or featured elements created by members of the community can enliven the POS. Regular curation of exhibits allows the POS to stay aware of and adapt to changing community characteristics and aspirations. Also, commissioning artists and architects to build temporary structures can harness the public’s creativity. These unique temporary structures can also be a timely response to specific community needs and phenomena at the moment.
The design should be flexible enough to allow room for modifications or improvement works.
Consult the Sage, who has years of experience managing POS projects and could have insights into what should be upgraded to suit new needs. Early coordination with them keeps the POS ready for change. You may find it helpful to use Design Thinking Tool “Innovation Ladder” to facilitate the discussion.
To ensure efficient use of resources and keep the POS in tip-top condition, regular assessment can help remove unsatisfactory collaborators and keep disreputable service providers out.
Genuine communication channels can collect feedback beneficial to the development of POS from users.
Conducting online and offline surveys are useful for collecting user feedback. Survey results could be made available to the public through different channels. This can inform the public about the POS’s operations and have a positive impact on users’ satisfaction. You can refer to Design Thinking Tool “Online Survey” for more information.
Social media platforms can foster real-time, two-way communication between users and the management team.