What if I could make use of both hardware and software to create one-of-a-kind user experience?
From “Good” to “Desirable”
How might we make the POS stand out?
Provide equipment that is different from the ones in neighbouring POS.
Incorporate featured elements.
“The bigger the better” is what people intuitively go for when it comes to introducing featured elements into a POS. Large objects catch people’s attention from different angles and from a distance.
Apart from size, the medium of feature elements can also be taken into consideration: are they man-made (e.g. sculptures, signs, towers), derived from nature (e.g. hills, trees), hybrid, or digital? They do not necessarily have to take the form of a single object, it may be in the form of a holistic design style and design language.
Featured elements serve more than just ornamental values. They can have multiple functions and be integrated with other facilities, equipment, amenities, and infrastructure of the POS Examples include renewable energy-generating sculptures, water fountains with seating, and facades with digital screens for disseminating information and projecting media content.
Use design language to create visual stimulation.
Use visually harmonious and coherent design within the POS, such as colour, patterns, lighting, texture and materials, can establish a strong and unique identity. This will strengthen the sense of continuity between zones.
Having a strong visual contrast between the POS and the surrounding environment can also be a way to catch the public’s eye.
Use artwork to create unconventional experiences.
Having qualities or features that arouse interests by activating all our senses can leave a strong first impressionand encourage recurring visits. For example, artworks and installations that are interactive, playable, immersive and dynamic.
How might we enhance the user experience through the use of soft landscape?
A variety of plant species can encourage engagement with nature through different senses.
Include multiple forms, colours, and textures of flowers and foliage.
Consider aromatic plants. They can provide olfactory stimulation through different fragrances.
Edible plants and fruits grown on a community farm in the POS can enrich sensory experiences.
Curate seasonal attractions with suitable plants for different periods of the year.
Different arrangements of trees can result in different spatial experiences. For example, an allée (i.e. a walkway lined with trees or tall shrubs) can create a sense of direction.
Consider consulting the Sage for advice on minimising potential maintenance and risks, and the Conductor for relevant landscape knowledge needed to achieve desirable outcomes.
A variety of water features can achieve different kinds of ambience.
For example, waterfalls can mask distracting noises to create a relaxing environment; jumping water jets and splash pools can be playful features; water fountains and reflective pools can be eye-catching and serve as the POS’s centrepiece.
In addition to the ability to see and hear, the ability to touch and have access to water features can draw people to the POS, especially in Waterfront Promenades and Country Parks, where the natural setting offers an inviting atmosphere.
While direct access to water features can be valuable, some POS Personas, such as the Magnet and the Sage, may raise concerns about safety standards, water sanitation, and hygiene. We recommend initiating early discussions with relevant management parties to develop a feasible operational plan.
In addition to artificial water features, natural water elements are inherently attractive and can provide an immersive natural experience. Use the site conditions to draw people’s attention to the water feature. For example, a gentle slope or rock steps can create a buffer zone at the edge of Waterfront Promenades.