How might we create a variety of experiences and happenings?
Empower users to enjoy the POS in their own ways.
Collaborate with local artists and long-standing local businesses to host pop-up programmes, such as flea markets and taster programmes. These programmes can open up opportunities to experiment with new design interventions, prototypes, and even technologies.
Allocate time for regular reviews in the management schedule of the POS.
- Allow sufficient time between regular programmes and events to try out new ideas.
Invite users to join regular reviews and provide feedback.
- Their first-hand experience at the POS offers insights on their expectations and aspirations for new happenings and provisions in the POS.
- You may find it helpful to use Design Thinking Tools “Topic Cards” or “Resource Cards” & “Task Cards” to facilitate discussions with relevant stakeholders.