How might we create a variety of experiences and happenings?
Empower users to enjoy the POS in their own ways.
Collaborate with local artists and long-standing local businesses to host pop-up programmes, such as flea markets and taster programmes. These programmes can open up opportunities to experiment with new design interventions, prototypes, and even technologies.
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Allocate time for regular reviews in the management schedule of the POS.
- Allow sufficient time between regular programmes and events to try out new ideas.
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Invite users to join regular reviews and provide feedback.
- Their first-hand experience at the POS offers insights on their expectations and aspirations for new happenings and provisions in the POS.
- You may find it helpful to use Design Thinking Tools “Topic Cards” or “Resource Cards” & “Task Cards” to facilitate discussions with relevant stakeholders.
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